Valeria Car Rentals - Basic Information

Rates in EUR includes:

  • Fully Comprehensive Insurance (Police report is compulsory for all car rent insurance events)
  • Unlimited mileage
  • Free road maps of Bulgaria
  • No cancellation fee (if canceled on time)
  • No charge for flight delay
  • No charge for credit card payments
  • No charge for young driver
  • Many options for car rental reservation – phone, fax, e-mail and online
  • All compulsory insurance are included in the prices
  • Special discounts for long term rentals
  • Reservations are accepted by class of vehicle and not by brand, model, color, e.t.c. Val & Kar reserves the right to provide a similar or higher class at the same rental conditions for all confirmed bookings
  • Discount for online reservations fixed 5% of the daily rental price
  • Special bonus for our regular customers … % on next rental
  • No additional charges for payments in cash or by credit (debit) cards and bank transfers
  • "Mini" leasing programs – excellent conditions for long-term rentals, with full car service
  • Deliveries to all airports in Bulgaria and neighboring countries, tracking the flight
  • Individual approach to every client
  • Accessories
  • Expenses for oil and maintenance, excluding the petrol
  • Third party and CDW Insurance, rent a car insurance, insurance for the seats, full 24 hours "Auto Assistance" in Bulgaria
  • Full 24 hours rental day
  • V.A.T. included
  • Road taxes for Bulgaria (road vignette)
  • Replacement of the car in case of mechanical damage or any other emergency

Terms & Conditions

Drivers License and ID requirements:
Each driver must show photographic proof of identity at the start of the rental. All drivers must present a full and current driving license which has been held for at least 3 years.
Rental period:
Minimal rental period: 1 day = 24 hours. If the vehicle is returned after the end of the rental agreement, the Renter will be charged as follow: until 1 hour - free of charge, 1-3 hours - half rental day, 3 hours and more - rate for a whole day.
Weekend tariff: Friday 14.00 - Monday 10.00. This tariff can’t be combined with other promotions.
Method of payment:
Cash payments are welcome, bank transfer or by credit, debit card Visa, Master Card. Credit card is mandatory for all rentals when traveling abroad.
Deposit, Liability/Excess:
Accepted in cash or by credit card.
Prices:
All rates are in EURO and include 20 % VAT, 24/7 road assistance, road taxes and unlimited mileage for the territory of Republic Bulgaria, first additional driver, CDW - reduces the renter’s liability in case of damage of the vehicle up to the amount of the excess. CDW is valid only if a protocol from the Police Authorities is presented. Does not cover damage to the vehicle due to driving under the influence of alcohol, other intoxicating substances or due to violation of the Bulgarian Traffic Laws.Third Party Liability valid for all the countries from the European Union (EU).
Deposit, Liability/Excess:
Accepted in cash or by credit card.
Fuel policy:
Option 1. full - full
Option 2. full - empty
The customer selects how to return the car. In the case of the quantity .Option 1 / full - full / on return, the car must be loaded up front with fuel. If there is a missing fuel, it is paid at the petrol station price + EUR 10 / BGN 20 / missing fuel.
When selecting a Option 2 / full - empty /, the customer pays the fuel in advance and only in cash according to the vehicle specification and the price per liter of fuel. Upon return, it is necessary to have fuel to reach the vehicle to the first petrol station. Fuel money is not recoverable.
The prices for a full fuel tank for the different categories of cars and their sub categories are the following:
1. Category A Mini 78 leva / 40 euro - for all types of cars
2. Category В Economy  
a. Mitsubishi Space Star 78 leva /40 euro
б. Ranault Symbol 110 leva /55 euro
в. Chevrolet Aveo 100 leva / 50 euro
г. Kia Rio, Hyundai I20 100 leva /50 euro
3. Category С Compact  
а. Opel Astra 120 leva /60 euro
б. Ranault Megane 120 leva /60 euro
в. Proton Persona 85 leva / 45 euro
г. Renault Megane automatic 100 leva / 50 euro
4. Category D Station Wagon 100 leva / 50 euro
5. Category Е Standard 150 leva / 78 euro
6. Category F VAN  
а. Dacia Lodgy 6+1 110 leva /55 euro
б. Opel Zafira 6+1 110 leva /55 euro
в. Opel Vivaro 2.0 CDTI 200 leva / 105 euro
г. Opel Vivaro 1.6 CDTI 170 leva / 90 euro
7. Category G 4x4 150 leva / 78 euro
8. Category Executive 150 leva / 78 euro + газ 50 leva

Additional equipment

Snow chains (for winter season):
1 €/day, maximum charge 20 € per rental /max. rental 30 days/.
Ski rack (for winter season):
1 €/day, maximum charge 30 € per rental /max. rental 30 days/
Baby seat, Booster:
1 €/day, maximum charge 15 € per rental /max. rental 30 days/
Child seat:
Child seat - 1 €/day.
Navigation System (GPS):
3 €/day, maximum charge 40 € per rental /max. rental 30 days/ (Deposit/Excess 50 €).

Additional charges and insurances

Delivery / collection in the city of Sofia:
Delivery / collection in the city of Sofia - 8 €.
Second additional driver:
3 €/day for second additional driver.
Airport fees:
  • Sofia Airport - 10 €
  • Varna Airport - 12 €
  • Plovdiv Airport - 15 €
  • Bourgas Airport - 15 €
Border exit:
Limit of kilometers - 450 km/day for contracts up to 7 days. Additional mileage 0.09 €/km.
No price for low season! Deposit and Excess are double!
Cross Border Fee:
20 € per rental /max. rental 30 days/.
Cross Border Certificate:
10 € per rental /max. rental 30 days/.
Power of Attorney if requested in some countries - available at extra charge.
Car assistance abroad insurance:
15 days - 33 €, 30 days - 53 €.
Super Cover for Damages:
See Val & Kar tariff. Additional insurance that frees the customer from liability for damage, but does not relieve the submission of the required documents and payment of an administrative fee.
Super Theft Protection:
See Val & Kar tariff. Additional insurance that frees the customer from liability for damage, but does not relieve the submission of the required documents and payment of an administrative fee.
In case of damage or theft to rented vehicle, a police protocol or mutual agreement statement is required. Otherwise additional insurance reducing your Non-Waivable Excess will be invalid.
In case no other vehicle/participant is invloved in the accident and the police has refused to attend the scene, the customer should provide reference number from his call with the police.
Incident Administration fee:
In case of an accident, there is a non-waivable fee of € 50.00 to cover administration expenses, irrespectively of driver’s liability.
Winterization fee:
2.00 € per day, maximum charge 20 € per rental /max. rental 30 days/ is charged from 1st November until 31st March. All car groups are equipped with winter tyres, winter windscreen washer fluid and ice-scrapers.
Driver:
25 €/8 hours, Mon.-Fri., over 8 hours - 6 €/hour, weekend/holidays - 50 €/8 hours, over 8 hours - 12 €/hour.
Out of hours service:
10 € fee applies for all contracts from 6:30 to 9:00; 18:00 to 22:30, 18 € from 22:30 to 6:30 - Monday till Saturday.
For Sunday and national holidays 20 € from 6:30 to 9:00, 10 € from 09:00 to 18:00, 20 € from 18:00 to 22.30, 28 € from 22:30 to 06:30.
Fee missing fuel:
A one-time fee of 10 Euro / 20 levs is paid when it is found that part or all of the fuel is missing when choosing a fuel policy full / complete.
Fee - dirty car 10 euro:
when the car returns too dirty and difficult to check
Charge - car wash 45 euros:
when the car is returned in very poor condition with stains and seat covers and other internal dirt that is difficult to clean in a regular sink caused most often by young children or a very long journey with food debris or other dirt and footprints on the dashboard, seats, ceiling, etc.
The service: get here - return there or "one-way rent"
The service: get here - return there or "one-way rent" is always paid extra. This fee varies depending on various factors such as vehicle size, fuel consumption, contract length, distance between 2 points of rental and return of the car, frequency of hiring, season load, the ability to move the employee with urban and interurban transport and others. It is always different and ranges from € 5 to € 150 in the direction. The amount of the fee is determined by requesting and providing comprehensive service data that is required. The service is not always available, but only when we have the opportunity to run it.
The service is not offered for a rental period of 1 day. In this case, we offer our clients a different service called "transfer" - the carriage of passengers with a certain amount of baggage, from point A to point B. This service includes car, fuel, driver, road and motorway charges and insurance.
Cancellation of reservation

Conditions for cancellation of reservation
from 1 September to 30 June for the territory of Bulgaria

  • 30 days before the start of the rental contract - free of charge
  • 15 days before the start of the lease - 10% of the total amount of the rent
  • 7 days before the start of the lease - 20% of the total amount of the rent
  • 48 hours before the start of the lease - 30% of the total rent
  • 24 hours before the start of the lease - 40% of the total rent
  • From 24 hours until the start of the rental contract or No-Show - 100% of the amount

Conditions for cancellation of reservation
from September 1 to June 30 for outside of Bulgaria

  • 30 days before the start of the rental contract - free of charge
  • 15 days before the start of the lease - 20% of the total rent
  • 7 days before the start of the lease - 30% of the total amount of the rent
  • 48 hours before the start of the lease - 50% of the total rent
  • From 48 hours until the start of the rental contract or No-Show - 100% of the amount

Conditions for cansellation of prepaid reservations
for July and August for the territory of Bulgaria

refers to all bookings that include dates in July and August regardless of the start and end date of the rental

  • up to 30 days before the rental date - the entire amount is refunded
  • up to 15 days before the date of the contract 50% of the total amount of the rent is refunded
  • up to 7 days before the contract date 25% of the total amount of the rent is reimbursed
  • under 7 days we do not accept booking cancellations for July and August

Conditions for cansellation of prepaid reservations
for July and August outside Bulgaria

refers to all bookings that include dates in July and August regardless of the start and end date of the rental

  • up to 60 days before the rental date - the entire amount is refunded
  • up to 30 days before the contract date 50% of the amount is refunded
  • under 30 days we do not accept a reservation of foreign reservations for July and August

I M P O R T A N T !

From 25 May 2018, the new data protection regulation GDPR (General Data Protection Regulation) enters into force for all EU citizens. We at rentalcar.bg have always followed all legal requirements and regulations and have taken the necessary measures to fully respond to the new European regulation.

The security and protection of all of the data that you, our customers, store on our site have always been a top priority for us.

Valeria Car Rentals is the data administrator of your data as a user of our services. With regard to the personal data you process using our services, Valeria Car Rentals acts as a personal data processor.

Valeria Car Rentals collects and processes the personal data you provide to us in connection with the use of our services and the conclusion of a car rental contract.

Valeria Car Rentals performs the following personal data operations for the following purposes:

  • User registration on the website
  • Inquiry about renting a car
  • Concluding a car rental contract
  • Payment through the POS terminals of the company

Valeria Car Rentals follows the following principles when storing your personal data:

  • lawfulness, good faith and transparency
  • minimize data collection
  • confidentiality and ensuring an adequate level of security of personal data
  • notifying you in the event of intention to pass on part or all of your personal data to third countries or international organizations

Right to delete ("to be forgotten")
You have the right to ask Valeria Car Rentals to delete the personal data related to you and Valeria Car Rentals has the obligation to delete them without undue delay when personal data is no longer needed for the purposes for which they were collected.